Shipping, Return, Exchange, Refund & Cancellation Policy

Shipping, Return, Exchange, Refund & Cancellation Policy
Last updated: February 2026

This policy applies to all orders placed on islamicbeauty.in operated by IslamicBeauty, a brand owned by Kasturi Fashion.

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SHIPPING POLICY

Order Processing Time
Orders are processed and dispatched within 1 to 7 business days after order confirmation.

Delivery Timeline
The estimated delivery time is approximately 5 to 15 business days, depending on location and courier service availability.

Shipping Charges
We offer free shipping on all orders across India.

Cash on Delivery (COD) Charges
COD service is available free of charge.

Order Tracking
Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.

Delivery Partners
Orders are delivered through trusted courier partners including Delhivery, Blue Dart, Xpressbees, and Ekart.

Delivery Delays
Delivery timelines are estimates and may be affected by logistics delays, weather conditions, or unforeseen circumstances.

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RETURN & EXCHANGE POLICY

Replacement Window
We offer replacement within 7 days from the date of delivery.

Eligible Reasons for Replacement

Replacement is applicable only in the following cases:

• damaged item received
• wrong product delivered
• size issue
• quality issue

Condition for Replacement

• Item must be unused and unwashed
• Original tags and packaging must be intact
• Proof (photos/video) may be required for verification

Return Shipping Charges
Return shipping costs must be borne by the customer.

Exchange Availability
Exchange is available subject to product availability.

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REFUND POLICY

We do not offer monetary refunds.

Only exchange or store credit is provided.

Store Credit

• Issued after product inspection and approval
• Can be used for future purchases
• Valid for use on islamicbeauty.in

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CANCELLATION POLICY

Order Cancellation
Orders can be cancelled only before dispatch.

Once an order has been shipped, cancellation is not possible.

COD Order Confirmation
We may confirm COD orders via phone or WhatsApp before dispatch.

Repeated refusal or fake COD orders may result in COD service being restricted for future purchases.

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NON-RETURNABLE ITEMS

Replacement or exchange will not be accepted if:

• the item has been used or worn
• tags are removed
• product is damaged by misuse
• return request is made after 7 days

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IMPORTANT NOTES

IslamicBeauty reserves the right to deny replacement if the request does not meet the above conditions.

For any support regarding shipping or replacements, contact:

Email: hello.islamicbeauty@gmail.com
Phone/WhatsApp: +91-9725698371